You can contact Equitable
Co-Operative Bank by telephone, fax or submit an e-mail request.
Telephone
Our Main Office telephone number is (781) 599-5600.
Our Nahant Office
telephone number is (781) 595-1990
Our automated telephone
number is 1-800-661-8841. You will be able to access account information 24
hours a day, 7 days a week.
To dispute a debit card transaction, please call 1-781-599-5600.
For on-line banking for Personal accounts, please call 1-877-441-2811
For on-line banking for Business accounts, please call 1-877-760-5995
To report a lost or stolen debit card during non-business hours please call 1-800-264-5578
E-Mail
For general information and customer service using e-mail, please click on the following link
customerservice@equitablebank.com
For assistance with Equinet Internet Banking and e-documents, please click on the following link
customercare@equitablebank.com
Please provide the following information:
Name, Address, Telephone Number and Description of your request or question.
IMPORTANT
When communicating to us via email, please do not include any information that is considered confidential or sensitive in nature, for example social security number or account number
